Job Title: Office and social media manager
Company: Momentous Pharmaceuticals S.C.
Job Type: contractual
Description: –
The candidate we hope to find should have a diverse range of skills, with a particular emphasis on strong communication skills, organization skills, and the ability to handle multiple tasks and learn quickly. Additionally, the individual should be willing to take on various responsibilities to help the overall growth of our business. This job involves tasks such as marketing, social media, photography, and graphic design, so a creative mindset and interest in these areas would be beneficial.
About Momentous Pharmaceuticals share Company
MPSC is a private pharmaceutical share company established by a group of experts with proven track record in academia, research, pharmaceutical industry, and pharmaceutical marketing and distribution for more than two decades. We have a dream of becoming one of the most common and easily noticeable names in the medical sector globally.
A wide range of challenges exist in the pharmaceutical supply chain system in Ethiopia that include legal, geographical, commercial and marketing behavioral issues. Moreover, studies indicate that a significant portion of customers are not satisfied with the service provided by pharmaceutical supply chain as gauged by the five service quality dimensions like: tangibility, reliability, responsiveness, assurance and empathy. Momentous Pharmaceuticals S.C. established to fill in these gaps and strive to bring about the highest level of customer satisfaction.
The company primarily engages on:
- Pharmaceutical Industry with a strong Research & Development unit
- Importing, wholesaling and retailing of pharmaceuticals, medical devises, diagnostic kits, and medical supplies
- Serving as center of excellence for commissioned research, training, testing and providing advice for governmental, non-governmental and private institutions involved in healthcare delivery.
Responsibilities
- The first point of contact for clients and suppliers.
- Answering the phone and redirecting them to the most appropriate personnel or dealing with any queries where possible.
- The first point of contact when answering queries via email or in person and redirecting them to the most appropriate personnel/department or dealing with it personally where possible.
- Preparing official company documents from written manuscripts, file notes and DMS (documents management systems).
- The timely distribution of any required documents/sales correspondence to customer/suppliers via postal or electronic means.
- Managing, creativity and updating social media and marketing content creation and scheduling.
- Work closely with General Manager on projects that support sales and marketing.
- Develop in-depth knowledge of the company.
- Maintain an accurate record of scheduled customer appointments and customer complaints.
- Collaborate with the stock sales department to ensure that the company is reaching its target audience.
Requirements
- A Bachelor’s or degree in Pharmacy, business administration, management information system, marketing or IT or graphics or social media management or a related field is preferred.
- In-depth knowledge of sales strategies, regulation, negotiation tactics, and processes.
- Effective communication skills.
- Exceptional client handling skills.
- Strong attention to detail.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively.
- Solid computer skills on MacOS.
- Experience with Shopify, Adobe Suite (Illustrator and Photoshop), social media, photography, or graphic design is highly desired.
- Be a proactive team member.
- Proof of past work.
Number of sales officers in need
- 1
Place of work
- Addis Ababa, Head office
Salary
Negotiable and attractive
*** Women are highly encouraged to apply. ***